Wild Apricot Customer Support

wild-apricot-review

Running a small organization? Did you ever think about the management to keep it afloat?

And don’t forget the members. They are the ones that keep coming back to your services. There’s software that can help you organize your life. Wild Apricot is the name. Membership coordination will never be the same again.

This review will discuss Wild Apricot’s pricing and capabilities, regardless of whether or not you plan to use it in your business. Let’s get going, shall we?

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Before you go on, you may want to watch this video by Wild Apricot Membership Software on YouTube that gives a quick review. After, you will want to read the rest of our article for a more comprehensive review.

Management at Your Fingertips Wild Apricot Customer Support

Wild Apricot is a cloud-based management software to keep tabs on any transaction within your business. They include members, events, and cash transactions.

The software has a 30-day free trial for up to 50 members, albeit with limited features.

Its robust set of features can make administration within reach. Wild Apricot can be accessed online or via their mobile app. It is compatible with both iOS and Android. This makes accessibility easy to key people in your current institution.

Useful Features for Your Business

Wild Apricot has you covered if you run a non-profit company. They have a drag-and-drop website builder that lessens the need for web development experience.

The software also has financial reporting tools to track any transaction, whether cash, debit, or credit. They all can be accessed from one platform, allowing for easy coordination.

Alongside its offerings, this can provide specific services which will be beneficial to your business. Although the UI is a little confusing at first, its many features make it stand out from the rest.

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Membership Database

Software reduces manual work and creates one integrated data system. This information can be accessed via the internet or mobile apps. It can be used to modify membership levels and renews. The database is easy to manage.

Even members of the organization can access and update their own information whenever they want to. Members can access their profiles to gain more services.

You could also create a directory that the owners can follow. The database will be synchronized in real time.

This won’t be a problem, especially that you don’t have to personally reach out to the member.

Event Setups

Wild Apricot can help you determine the best time to host any event for your members.

Events can be displayed visually, in a calendar, or in a list format, whatever floats your boat. They can be customized to your needs or what the member wants, so each side would get their own benefits.

You could also put up some added perks to make things enticing.

Here’s an example: A live public webinar can attract potential new members, while a private session can encourage peers to join. Business owners can also gain from their arranged events by having a specific number of registrations.

Wild Apricot runs on cloud technology, so staff can schedule any event as long as they have Internet access.

One disadvantage is that it isn’t integrated into any social media. Meaning you have to share the information manually, even if it’s all set up in the software. This can be problematic if you rely heavily on these channels.

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Comprehensive Financial Reports

To organize all finances, the software includes a financial tracking system. There’s an option to generate financial reports that show any payment status, income by source, and measuring any existing outstanding debts.

If you’re the kind of business that needs to know where the cash flow goes, this is the one for you. They can also be used to sort any type of transaction!

Website

All Wild Apricot subscriptions include AWS website hosting. Like before, you can build a website with premade templates or through drag and drop.

This is a good option if you don’t want your members to be sorted into another site for another company. There are many themes to choose from or you can make your own. You can personalize your page using the editor, and these are saved to the cloud.

A paid subscription may be necessary if your company requires a custom domain. A subdomain is not included in the free plans.

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Donations

To make extra money for non-profit organizations, you could set up a digital tip box on your website. Although it might seem odd, it’s a good way to find another source of income. Money is what makes the world go around, as they say.

Wild Apricot lets you add a donation button, include goals, and a progress widget. You can export this data to see the total number of donations received.

Online Store

Wild Apricot allows you to set up an online shop. You can add, remove, or sort out seasonal prices for products. The system will securely process payments.

Wild Apricot also has the option to let them be the ones in charge of logistics. They accept any product, digital or physical. You can also sell ebooks or videos.

Let’s take an example of ebooks: basic recipes or basic math. Any form of education that’s easily digestible will make your products worth buying. They also benefit their members by having a purpose.

Payments

Payments are made through their own channel called Wild Apricot Payments. It works the same way as any other online payment gateway. Simply enter your card details and the payment will be processed. Rest assured that this process is secured both ways.

There are processing fees of 2.9% and $0.30 per transaction. Any payment is sent directly to your bank account.

To prove that you have made a deal, invoices and receipts would be required. These documents can be exported to.csv file.

However, not all countries support this. Wild Apricot clients based in the United States and Canada can only get these perks. Members or clients based outside of the said countries may need to find alternatives to payments. They can still use the software’s other useful features, however.

If you are not located in one of the mentioned countries, members can still use popular payment channels such as Stripe or PayPal. This means that you don’t have to manually process everything.

Marketing and Outreach to Members

Wild Apricot allows you to choose from any type of marketing to promote the organization.

One of which is via email marketing. They can be limited or unlimited depending on your liking, so you can control the number of engagements.

With various email templates to select from, you can have a professional email or a personal one that’s even mobile-friendly. Wild Apricot even tracks the number of deliveries, clicks, and opens of the email. These data are necessary to determine if your strategy is effective.

Pricing Plans

There is a free trial for 50 members, as we have already mentioned. And if you want to get more features for a bigger group, you have 7 options for you to choose from. Below is a summary of their current offerings.

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It’s a great deal with a starting price of $48, which is quite reasonable. This table shows that Wild Apricot won’t give up on its fight against its competitors.

One advantage is that Wild Apricot can cater to various demographics, whether some are niche or generally known to many. All plans are flat-rate, meaning there are no cancellation fees or additional fees.

You have the freedom to avail any plan. You can use it with or without a plan.

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Conclusion and Recommendations

Wild Apricot is recommended for any business or non-profit organization. Wild Apricot Customer Support

Its ubiquitous trademark being the website builder by having no web development background can make website management secure. It can track all data, from cash transactions to marketing performance. This is a sure-fire way to increase sales. Wild Apricot Customer Support

Although its interface may need to be redesigned for new technology, it is still compatible with older devices. You could use it even on the Free plan.

Frequently Asked Questions (FAQs) Wild Apricot Customer Support

What is Wild Apricot?

Wild Apricot is a cloud-based management software for organizations of all sizes that arranges events, members, and sales.

What devices can be used with Wild Apricot

Wild Apricot can be accessed online and via a mobile application. It’s compatible both with iOS and Android devices.

Wild Apricot offers customer support

Yes! Yes! Your questions will be addressed promptly.

Are there hidden transaction fees?

No. All fees in all plans listed have no hidden fees. Wild Apricot plans have a flat rate. You don’t need to pay an additional cancellation fee if your account is terminated.

What is the Free Trial?

For 30 days, you get access to the base software features. After 30 days, you can choose to continue your Free or ad-free subscription. Wild Apricot is up to you if it’s something that you wish to keep using.

Can you use your emails for Wild Apricot?

Definitely. Wild Apricot uses email as one of the main channels of communication between the owner and members. You can send out reminders, invoices, and event invitations to keep everyone engaged.

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